# Android App - Displaying Incorrectly

**URL:** <https://community.brave.app/t/android-app-displaying-incorrectly/511189>\
**Category:** Mobile Support\
**Tags:** android\
**Created:** [October 17, 2023, 6:33pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189 "2023-10-17T18:33:31Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![WorldRecordHolder](https://avatars.discourse-cdn.com/v4/letter/w/cdc98d/32.png) [@WorldRecordHolder](https://community.brave.app/u/WorldRecordHolder)\
**Post date:** [October 17, 2023, 6:33pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/1 "2023-10-17T18:33:32Z")

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_Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem._

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**Description of the issue:**

Opening any webpage on Brave browser in Android will cause text to not appear, images to not appear or be distorted - browser unusable in this state.

**How can this issue be reproduced?**

1. Open web browser on Phone
2. Navigate to any website

**Expected result:**  
Websites/images/text to render and display correctly

**Brave Version( check `About Brave`):**  
T1TN33. 14-90-9

**Mobile Device details**  
Moto G73 / Android 13

**Additional Information:**  
The app settings itself display fine, anything “within” the app is rendered incorrectly.

Issue is somewhat intermittent, 80% of the time it is present, 20% it is not.

Have restarted device, changed theme - no change.

Other forum posts (typically on linux) recommend disabling hardware acceleration, unable to find this setting in mobile browser.

Happy to post screenshots if required, thought I would ask first instead of posting links without permission.

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**Author:** ![mizai](https://avatars.discourse-cdn.com/v4/letter/m/dbc845/32.png) [@mizai](https://community.brave.app/u/mizai)\
**Post date:** [October 19, 2023, 2:58pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/2 "2023-10-19T14:58:02Z")

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having the exact same on Motorola g54 5g

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**Author:** ![bforc](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@bforc](https://community.brave.app/u/bforc)\
**Post date:** [October 24, 2023, 11:44am UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/3 "2023-10-24T11:44:40Z")

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Exactly the same behaviour on my Moto G73. So it might be a Motorola x Brave issue? I have tried a dm on twitter but Brave support has not responded yet.

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**Author:** ![WorldRecordHolder](https://avatars.discourse-cdn.com/v4/letter/w/cdc98d/32.png) [@WorldRecordHolder](https://community.brave.app/u/WorldRecordHolder)\
**Post date:** [October 25, 2023, 8:03pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/4 "2023-10-25T20:03:24Z")

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Please keep us posted if you do get a response.

Have used Brave for years on an older Motorola Device (G6 plus) without issue.

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**Author:** ![Epsom](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@Epsom](https://community.brave.app/u/Epsom)\
**Post date:** [October 29, 2023, 12:29am UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/5 "2023-10-29T00:29:16Z")

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Exact same issue here with Moto G power 5G.

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**Author:** ![okulo](https://avatars.discourse-cdn.com/v4/letter/o/c89c15/32.png) [@okulo](https://community.brave.app/u/okulo)\
**Post date:** [October 30, 2023, 5:47pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/6 "2023-10-30T17:47:56Z")

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I’m having problems which sound like this. Pages are very slow to start loading then ‘load’ (I say load because the refresh button appears suggesting that the page has loaded). The page then looks blank apart from odd bits of text and broken image icons. This is on any page - I always test on the BBC website as a last resort because it rarely goes down or has problems.

I tried deleting the cache and data and it kind of worked for one or two page loads but that was it. I uninstalled it and reinstalled from the Play Store and had the same result.

I’m on an Android TV box with Rockchip RK3528 ARM processor. There is nothing wrong with my internet connection on this device as I can stream HD video using other apps.

I’ve been using Chrome, Firefox and Opera with no problem but keep trying Brave but it doesn’t work. I’m using Brave on a Mac, iPad and iPhone without any current issues.

[edit]  
By the way, there is no difference whether Shields are up or down.

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<div class="post-metadata">

**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [October 30, 2023, 6:57pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/7 "2023-10-30T18:57:05Z")

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This is a known issue that our devs are working on presently.

> <https://github.com/brave/brave-browser/issues/33941>
>
> \<!-- Have you searched for similar issues? Before submitting this issue, please …check the open issues and add a note before logging a new issue. 
> 
> PLEASE USE THE TEMPLATE BELOW TO PROVIDE INFORMATION ABOUT THE ISSUE. 
> INSUFFICIENT INFO WILL GET THE ISSUE CLOSED. IT WILL ONLY BE REOPENED AFTER SUFFICIENT INFO IS PROVIDED--\>
> 
> \## Description 
> We've seen a strange uptick in Motorola phone users who are unable to fully load \[most\] websites in Brave while other browsers appear to work without issue. Namely, the text on websites appears to have trouble loading or the site/text will load, but then disappear shortly thereafter. 
> 
> !\[image\](https://github.com/brave/brave-browser/assets/3299098/5ae369d3-7f4d-4494-babb-1ca331458f1b)
> 
> Reports of this have come in from Community, Zendesk and app store reviews.
> 
> \## Issue reproduces how often 
> Easily reproduced for those who have Motorola devices
> 
> \## Version/Channel Information:
> 
> 
> \- Can you reproduce this issue with the current Play Store version? YES
> \- Can you reproduce this issue with the current Play Store Beta version? NO
> \- Can you reproduce this issue with the current Play Store Nightly version? N/A
> 
> \## Device details
> - Install type (ARM, x86):
> - Device type (Phone, Tablet, Phablet): Phone
> - Android version: 12, 13
>    
> \## Brave version
> 1.59.120
> 
> \### Website problems only
> \- Does the issue resolve itself when disabling Brave Shields? N/A
> \- Does the issue resolve itself when disabling Brave Rewards? N/A
> \- Is the issue reproducible on the latest version of Chrome? NO
> 
> \### Additional information
> 
> https://community.brave.app/t/android-12-website-is-only-partally-visble/512385/2
> https://community.brave.app/t/text-just-disappeared/511990/17
> https://appfigures.com/reviews/266342430751L1dup1NNT\_kMlTobSAOzU2g?lang=en
> https://appfigures.com/reviews/266342430751L5BrqZgG1O0M-mVcsurpxzg?lang=en
> https://appfigures.com/reviews/266342430751LGOdOYqe-GID9ZZ5upkqgrw?lang=en
> https://appfigures.com/reviews/266342430751LfdEi6AZtk4fqtx0rFnbjSg?lang=en

Thank you

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<div class="post-metadata">

**Author:** ![TitoLasVegas](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TitoLasVegas](https://community.brave.app/u/TitoLasVegas)\
**Post date:** [November 2, 2023, 2:08pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/8 "2023-11-02T14:08:37Z")

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This is also a problem for the Cat S75, which is the EU version of the Motorola Defy 2 phone, which has yet to be released.

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**Author:** ![A\_Pi](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@A\_Pi](https://community.brave.app/u/A_Pi)\
**Post date:** [November 20, 2023, 10:42am UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/10 "2023-11-20T10:42:47Z")

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Same issue. A temporary fix is to reboot but the same issue happens 1-2 times a day .  
Also time to time have to close browser and reopen it because buttons ( like play , mute , next buttons) in video players on web pages are broken ( they look like white broken shapes). Happens on youtube , andany website that plays video time to time.  
Android 13  
Moto G54 Power

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<div class="post-metadata">

**Author:** ![ronmin](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@ronmin](https://community.brave.app/u/ronmin)\
**Post date:** [November 28, 2023, 7:05pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/11 "2023-11-28T19:05:56Z")

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I am having the same issue. Phone with Android 13 pictures intermittently do not show

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [December 28, 2023, 7:06pm UTC](https://community.brave.app/t/android-app-displaying-incorrectly/511189/12 "2023-12-28T19:06:40Z")

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