# Ads coming but ads counter not working/counting brave desktop browser **URL:** \ **Category:** Rewards Support\ **Created:** [September 18, 2020, 3:58am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685 "2020-09-18T03:58:13Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Teizze](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@Teizze](https://community.brave.app/u/Teizze)\ **Post date:** [September 23, 2020, 12:52pm UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/61 "2020-09-23T12:52:19Z")
its funny before i would get 5-6 ads per day but now i get every hour and i dont even get bat lol ---
**Author:** ![asadbaig25](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/asadbaig25/32/73756_2.png) [@asadbaig25](https://community.brave.app/u/asadbaig25)\ **Post date:** [September 23, 2020, 3:58pm UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/62 "2020-09-23T15:58:36Z")
sir i have sent you all information hope u will fix it … ---
**Author:** ![blackshadow](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@blackshadow](https://community.brave.app/u/blackshadow)\ **Post date:** [September 24, 2020, 2:07am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/64 "2020-09-24T02:07:42Z")
it’s still not counting the ads after the latest update. ---
**Author:** ![preIdiot](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@preIdiot](https://community.brave.app/u/preIdiot)\ **Post date:** [September 24, 2020, 3:24am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/65 "2020-09-24T03:24:20Z")
![Screenshot_2020-09-24-08-53-04-100_com.brave.browser](https://global.discourse-cdn.com/brave/original/3X/5/a/5abf2084844c22d20d5559e8b08117e4d9b01a1f.jpeg) What can i say about this… Just ridiculous ---
**Author:** ![blackshadow](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@blackshadow](https://community.brave.app/u/blackshadow)\ **Post date:** [September 24, 2020, 10:52am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/66 "2020-09-24T10:52:55Z")
Is the issue resolved for others? ---
**Author:** ![Teizze](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@Teizze](https://community.brave.app/u/Teizze)\ **Post date:** [September 24, 2020, 11:02am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/67 "2020-09-24T11:02:25Z")
nope, i got 21 ads in total last 2 days and i haven’t got any bat for it. i even sent a message to staff with my wallet id, yet no answer. i don’t think i’ll get my bat that i should have for getting those ads , even when they fix the issue, i don’t think they will give back the bat people who didn’t got. ---
**Author:** ![Sumanth](https://avatars.discourse-cdn.com/v4/letter/s/43a26b/32.png) [@Sumanth](https://community.brave.app/u/Sumanth)\ **Post date:** [September 24, 2020, 11:50am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/68 "2020-09-24T11:50:01Z")
No i have same issue after update ---
**Author:** ![jsecretan](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/jsecretan/32/54715_2.png) [@jsecretan](https://community.brave.app/u/jsecretan)\ **Post date:** [September 24, 2020, 5:00pm UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/70 "2020-09-24T17:00:45Z")
Hi everybody, sorry for the inconvenience here. We have made some server side changes to try and address what we think is the problem. Would everybody here please try restarting their browsers to see if ad earnings are increasingly properly? Thanks. ---
**Author:** ![Teizze](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@Teizze](https://community.brave.app/u/Teizze)\ **Post date:** [September 24, 2020, 5:11pm UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/71 "2020-09-24T17:11:50Z")
Hi @jsecretan, i just restarted like 15 mins ago and i got an ad and i didn’t got any bat for it. ---
**Author:** ![gnoeee](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@gnoeee](https://community.brave.app/u/gnoeee)\ **Post date:** [September 24, 2020, 5:32pm UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/72 "2020-09-24T17:32:03Z")
![image](https://global.discourse-cdn.com/brave/original/3X/e/0/e0896a281a6839a7f10c1e12479e70dfe88cfeaf.png) Ad notifications received this month - 199 Estimated pending rewards - 3.705BAT (0.82 USD) 😒 🤫 ---
**Author:** ![Dabesss](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Dabesss](https://community.brave.app/u/Dabesss)\ **Post date:** [September 24, 2020, 5:44pm UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/73 "2020-09-24T17:44:53Z")
I dont got a single AD in 40 minutes after restart. Seems worse then befor xD Edit: Got 1 Ad in 60 Min and still no increase. ---
**Author:** ![Ciro1](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/ciro1/32/74582_2.png) [@Ciro1](https://community.brave.app/u/Ciro1)\ **Post date:** [September 25, 2020, 12:34am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/74 "2020-09-25T00:34:12Z")
Hello, how do I restart? ---
**Author:** ![085302949](https://avatars.discourse-cdn.com/v4/letter/0/c37758/32.png) [@085302949](https://community.brave.app/u/085302949)\ **Post date:** [September 25, 2020, 12:58am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/75 "2020-09-25T00:58:19Z")
Vào 13:25, Th 7, 19 thg 9, 2020 Binoy Ghosh via Brave Community \<[brave@discoursemail.com](mailto:brave@discoursemail.com)\> đã viết: ---
**Author:** ![preIdiot](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@preIdiot](https://community.brave.app/u/preIdiot)\ **Post date:** [September 25, 2020, 1:07am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/76 "2020-09-25T01:07:28Z")
@jsecretan I am getting adds but the the problem is that the brave reward is not getting updated. The count I saw today’s morning is same as yesterday and I guess I saw around 20 adds yesterday. > [@Ads coming but ads counter not working/counting brave desktop browser](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/65): > > What can i say about this… Just ridiculous This error (BAT Disappearing) was gone when I restart the brave But still not counting ---
**Author:** ![mglmori](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@mglmori](https://community.brave.app/u/mglmori)\ **Post date:** [September 25, 2020, 3:25am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/77 "2020-09-25T03:25:13Z")
I uninstalled and reinstalled Brave twice, and I still have this problem. ---
**Author:** ![blackshadow](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@blackshadow](https://community.brave.app/u/blackshadow)\ **Post date:** [September 25, 2020, 4:22am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/78 "2020-09-25T04:22:48Z")
What do you mean by “the error was gone when I restart the brave”? Your ads are getting counted again. Is estimated pending rewards is increasing? ---
**Author:** ![preIdiot](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@preIdiot](https://community.brave.app/u/preIdiot)\ **Post date:** [September 25, 2020, 4:37am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/79 "2020-09-25T04:37:01Z")
See the screen shot, my BAT’s were disappeared. When I restarted it get back to normal but still not counting ---
**Author:** ![5150sick](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/5150sick/32/53562_2.png) [@5150sick](https://community.brave.app/u/5150sick)\ **Post date:** [September 26, 2020, 1:16am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/80 "2020-09-26T01:16:48Z")
I think my ad counter issue has been solved. As of approx. 8pm EST 09/24/2020 my counter began registering ads. I was stuck at 74 ads for about 10 days. I’m up to 94 ads in 24 hrs. I sent a DM to Mattches with the requested info and the problem was solved within 24 hours. I really hope that everyone else with this issue is having the same luck as I am. 🙂 ---
**Author:** ![Ravirider249](https://avatars.discourse-cdn.com/v4/letter/r/258eb7/32.png) [@Ravirider249](https://community.brave.app/u/Ravirider249)\ **Post date:** [September 26, 2020, 3:35am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/81 "2020-09-26T03:35:23Z")
Brave Ads not properly counted. Plz solve this issue. ---
**Author:** ![blackshadow](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@blackshadow](https://community.brave.app/u/blackshadow)\ **Post date:** [September 26, 2020, 3:38am UTC](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685/82 "2020-09-26T03:38:51Z")
Do you got the BAT for the ads that came in the previous days? Like for 2-3 days back. [Previous page](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685.md?page=3) [Next page](https://community.brave.app/t/ads-coming-but-ads-counter-not-working-counting-brave-desktop-browser/163685.md?page=5)