# Access Denied, You Don’t Have Permission To Access on This Server **URL:** \ **Category:** Browser Feedback\ **Tags:** performance\ **Created:** [December 30, 2022, 4:57pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319 "2022-12-30T16:57:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [December 30, 2022, 4:57pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/1 "2022-12-30T16:57:38Z")
It is happening more and more that I am getting Access Denied, You Don’t Have Permission To Access on This Server for Brave. I like Brave but it is not working so well lately. Are companies black listing Brave due to its’ shields and privacy protections? I have to start using another browser now and really don’t want to. I use a VPN with Brave. I don’t get the same message with Google’s Browser using my VPN. ---
**Author:** ![Cookie23](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@Cookie23](https://community.brave.app/u/Cookie23)\ **Post date:** [December 31, 2022, 5:03pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/2 "2022-12-31T17:03:57Z")
If the servers are unwilling to work for the browser, they’re probably data criminals who hate that they can’t get your information. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [December 31, 2022, 5:11pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/3 "2022-12-31T17:11:56Z")
> [@Dance](#): > > Are companies black listing Brave due to its’ shields and privacy protections? Nah. In fact, if you’re seeing things like this, you should be reporting the sites so it can be looked into and resolved. Heck, even to see if others can replicate it or if it’s something just solely on your end. ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 1, 2023, 11:46pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/4 "2023-01-01T23:46:03Z")
Do you work for Brave or are you a user? Many banks are not even taking Brave. Home Depot also doesn’t work well on Brave. Can view “more details” for products when on Brave. There are a more and more websites that won’t work or work well with Brave. Maybe Google and the Mainstream Browsers are getting together to stop Brave because they can’t spy on us? ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 1, 2023, 11:47pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/5 "2023-01-01T23:47:05Z")
Many Banks and even Home Depot (can’t see “more details” on products) don’t work or don’t work well on Brave. ---
**Author:** ![Cookie23](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@Cookie23](https://community.brave.app/u/Cookie23)\ **Post date:** [January 4, 2023, 6:49pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/6 "2023-01-04T18:49:14Z")
No, I am just a user like yourself. Brave has been great for blocking ads. In general, I do not use the internet for banking or other things. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [January 4, 2023, 7:47pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/7 "2023-01-04T19:47:27Z")
> [@Dance](#): > > Many banks are not even taking Brave Not true > [@Dance](#): > > Home Depot also doesn’t work well on Brave. How so? I have absolutely no issue. I just went to Home Depot and was able to create an account, log in, browse, log out, browse, etc. There was no issue. > [@Dance](#): > > Many Banks and even Home Depot (can’t see “more details” on products) don’t work or don’t work well on Brave. Again, works for me. [![](https://global.discourse-cdn.com/brave/original/3X/6/d/6dc91a7ac89d1dd48d1b1cfef3659eabe78042a5.jpeg "Testing Home Depot site for issues") ](https://www.youtube.com/watch?v=rI_6MSLXSBs) ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [January 4, 2023, 7:51pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/8 "2023-01-04T19:51:52Z")
What I will say has happened with banks is because of hackers and all, they do require IP address. If you don’t provide IP, they can prevent you from logging in. This is to try to help prevent issues if someone else accesses your account to steal your money. They want to be able to try to track the people taking your money. It could be your Shield settings on top of your VPN could be blocking the relevant information they specifically need. This wouldn’t be targeting or blacklisting Brave as you mentioned but instead just would be targeting everyone, where you agree to share certain information if you want to use their services. Extensions also can break websites or have issues. So if you have extensions running, any of them might be causing you problems. If you need help, then probably need to have you check things like Shield settings, trying to access in `Guest Window`, finding out which OS you’re using, which version of Brave, and some other info to try to help troubleshoot issues. ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 6, 2023, 4:10am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/9 "2023-01-06T04:10:17Z")
Thank you so much. I am happy to hear that Brave is not being Blacklisted. I will check the Shields and VPN that I use. It is understandable that Banks need to have safety protocall to limit fraud. ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 6, 2023, 4:18am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/10 "2023-01-06T04:18:11Z")
I can sign in to Home Depot and browse items but if I want product detail it blocks me from seeing the product detail. It gives me that I don’t have authorization. If you can access product details, It must be my VPN or Shields. Thank you for your response … much appreciated! ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 6, 2023, 4:21am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/11 "2023-01-06T04:21:36Z")
I have been using Brave for a couple of years now and have recommended it to others. I really like Brave and think it is the best browser for safety and to stop tracking. I just recently started have issues. Perhaps I changed a setting. Another person said as far as bank sign in’s, it is my VPN. Have a wonderful day and thanks for your response. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [January 6, 2023, 4:28am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/12 "2023-01-06T04:28:07Z")
> [@Dance](#): > > but if I want product detail it blocks me from seeing the product detail. I guess we’re just having to figure out why. As you saw in my video, I was able to do that with no issues. If you can grab screenshots or anything, it might help. It’s difficult knowing where to start on troubleshooting. That said, if each of you would like to try some basic troubleshooting steps, we can make our way through to kind of check if anything else might be causing issues. Try each step independently. If it doesn’t fix the problem, then put settings back to normal (or go to your default profile) and then try the next step. **1. Turn off Shields.** This will just kind of help to figure out if Shields settings might be causing an issue. **2. Open in a Private Window and try** The purpose of this is to see if extensions might be causing a conflict. Unless you’re changed settings to allow extensions to run in Private Window, this would run Brave without extensions. If it works here, then you know extension is likely what’s breaking things. **3. Try in Guest Window or Create a new profile (this is available Desktop only. Guest Window is temporary until window is closed, New Profile exists until deleted. Otherwise do the same thing)** This also is done to check extensions, but it goes one step further. Overall your browser goes back to default settings in the New Profile or Guest Window. So if it doesn’t work with Private Window but it works here, then likely is a setting you changed. The challenge, of course, is figuring out which. **4. Clear site settings** This is kind of a long shot. If this was the issue, should have seen resolved in new profile/guest window. However, sometimes it’s a random cookie or a toggle on Shields you may have persisted when it shouldn’t have. So clearing helps put all site settings back to default and can work. Easy way to access `Site Settings` if you’re unaware is to click on the lock icon in your address bar and then go to `Site Settings` from which you can `Clear Data`. You can also go the more annoying route of `brave://settings/privacy` → `Clear browsing data`, choose `All Time`, and then make sure it’s clearing `Cookies and other site data`. This will log you out of everything. It’s more thorough but meh. **NOTE** You never did provide information which might be helpful too. - Which version of Brave are you using? - Which OS and OS version? (such as Windows 11, Android 12, etc) - Also should have put in troubleshooting steps, but are you saying it works with VPN off and only an issue with VPN on? ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 6, 2023, 5:03am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/13 "2023-01-06T05:03:13Z")
I will give this a try tomorrow and let you know. I think I set Brave to be too strick. Brave is up to date [Version 1.46.144 Chromium: 108.0.5359.128 (Official Build) (64-bit)](https://brave.com/latest/), I am using Windows 10. I always have VPN on … if it goes down, the kill switch cuts me off the internet. Google works with my VPN, so I think it is a Brave setting. I don’t use extensions. All the sites work OK on Google but I much prefer Brave. I appreciate these steps and will let you know as soon as I figure it out. Thanks so much!! ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 6, 2023, 5:36am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/14 "2023-01-06T05:36:23Z")
I forgot to send you this from Home Depot. I want to view detail for a product and this is what I got: # Access Denied You don’t have permission to access “[http://www.homedepot.com/p/ZLINE-Kitchen-and-Bath-60-in-Autograph-Edition-4-Door-French-Door-Refrigerator-with-Internal-Water-and-Ice-Dispenser-in-Stainless-Steel-RBIVZ-304-60-G/323938871](http://www.homedepot.com/p/ZLINE-Kitchen-and-Bath-60-in-Autograph-Edition-4-Door-French-Door-Refrigerator-with-Internal-Water-and-Ice-Dispenser-in-Stainless-Steel-RBIVZ-304-60-G/323938871)” on this server. Reference #18.2b422417.1672983210.95aa3e59 ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [January 6, 2023, 5:57am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/15 "2023-01-06T05:57:08Z")
@Dance I just tried researching a bit. According to a post online, I see others had this issue and they were saying: > This is a geolocation protocol. > > I cannot access any of their us-based subdomains from the UK. > > If i switch my VPN to Miami or anywhere in america the site becomes accessible immediately. > > Weird way of keeping non-us residents away from a particular site but hey, it’s their subdomain i guess 🤷‍♀️ Actually a few people saying that at [https://answers.microsoft.com/en-us/microsoftedge/forum/all/access-denied-you-dont-have-permission-to-access/55930c1c-b87a-4a22-b00f-3f71c4dbae37](https://answers.microsoft.com/en-us/microsoftedge/forum/all/access-denied-you-dont-have-permission-to-access/55930c1c-b87a-4a22-b00f-3f71c4dbae37) Also talked about back in 2020 at [https://news.ycombinator.com/item?id=25356199](https://news.ycombinator.com/item?id=25356199) So yeah, seems like it’s probably due to whatever VPN node you’re using. Which country are you located? Are you using VPN for same country or different? ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 9, 2023, 6:25pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/16 "2023-01-09T18:25:43Z")
My VPN shows in the USA. Can you tell me what settings should Brave be on in the DNS and IPSF settings? I had them OFF ---
**Author:** ![Dance](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dance](https://community.brave.app/u/Dance)\ **Post date:** [January 16, 2023, 2:38am UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/17 "2023-01-16T02:38:33Z")
I Don’t have this DNS button “ON”. Is yours turned on? “Automatically redirect to IPFS pages via DNSLink when possible Automatically uses DNSLink to navigate to an IPFS version of a website when possible” I HAVE THIS SETTING ON FOR DNS (SEE BELOW) Use secure DNS Determines how to connect to websites over a secure connection With your current service provider Secure DNS may not be available all the time ---
**Author:** ![gdstuart](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gdstuart](https://community.brave.app/u/gdstuart)\ **Post date:** [March 17, 2023, 3:49pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/18 "2023-03-17T15:49:57Z")
Hi Stephen (Geoff again–the guy with the Plex issue). Data point: I’ve been getting many of these errors in the past few months. Just got one today for [https://realestate.usnews.com/places/pennsylvania/reading](https://realestate.usnews.com/places/pennsylvania/reading) BOTH of your suggestions worked to free this up…running it in a Private Window and disabling Shields. So how do we find out why it’s failing in a non-Private Window and with Shields Up? Thanks, Geoff ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [March 17, 2023, 3:55pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/19 "2023-03-17T15:55:14Z")
> [@gdstuart](#): > > running it in a Private Window and disabling Shields. Bigger thing is which of the two is solving it? If Shields only makes the difference, then we know it’s a setting there that needs changed. If Private Window is what’s fixing it, then it usually suggests it’s an extension you’re using that’s creating conflict. * * * And I’m sorry @Dance. Seems I lost track of you back in January. Part of why I tend to tag people is so it guarantees notifications. I’m guessing when you replied, I never got notified and my attention got swept away to newer issues and those who were tagging me. You still having issues, got it resolved, or gave up on trying? ---
**Author:** ![simpt](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@simpt](https://community.brave.app/u/simpt)\ **Post date:** [February 29, 2024, 4:19pm UTC](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319/20 "2024-02-29T16:19:20Z")
I was using Lowes site and was getting the same error. I turned off shields and it did not resolve the issue of being able to see the details of an item. I turned the shields back on and opened up in a private window and was able to see details for an item, so private window solved the issue. Sorry if I missed the end of this discussion but what is the drawback of using Brave in private windows versus non-private window? [Next page](https://community.brave.app/t/access-denied-you-don-t-have-permission-to-access-on-this-server/460319.md?page=2)