About the Desktop Support category

Is there anyone who knows why can I download files? I mean the brave browser blocks it. Do you know why?

@HilmiP

Look at the post, immediately above yours.

Hi,
I can’t see where the Brave documentation specifies the MacOS version required for a particular Brave release. Is this information actually anywhere? If not it definitely should be.

Specifically, I’m now on Brave 1.39.111 and previously saw **the notice saying future Brave releases will not work on Sierra - MacOS 10.12.6. Yet Brave now shows that I need to update it.

So is this info reliable?** People need to see the Technical Support needed for each Brave release, and if this isn’t currently available, then it’s urgently needed…

@CrisBCT

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Sorry, I’m not sure what you’re saying.

Will “updated versions of Brave Browser after BBv1.39.111 Brave Browser System” run on MacOSX Sierra 10.12.6 or not?

I understand that the Brave page saying that current versions need “OS X El Capitan 10.11.0 or later” is out of date. So what does the next update to the current BBv1.39.111 require? Surely this page really needs to specify the individual requirements for EACH DIFFERENT Brave release…

@CrisBCT

The Mac OS System Requirement for using versions of Brave Browser later than v1.39.111 - information that you seek - is in the link that I provided.

Including, why.

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Thanks for your response.

Previously, when I was using Yosemite, MacOS 10.10, Brave automatically updated itself and then refused to load reporting it could not be used on this OS and I should update the OS.

Since I have no intention of upgrading past Sierra - there are some old applications that will no longer run - I need to stop Brave automatically updating itself.

Using Pref Setter, I have set SUAutomaticallyUpdate and SUEnableAutomaticChecks to FALSE. But Brave ignores my preferences and resets them to TRUE whenever loaded. How can I stop Brave automatically changing these important preferences?

How to get Brave to stop automatically updating itself when running under an OS that cannot run the newly updated Brave version?

@CrisBCT

Brave developers at GitHub, have taken steps to prevent further updates for Mac OS 10.12.n ‘Sierra’ users (and for older Mac OS versions).

If you go to brave://settings/help . . . you should see:

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Thanks - I’m very glad to see this!

My last wallet got hacked and i am trying to create a new wallet, but I dont see an option to create a new wallet. My old wallet address is still visible. I created a new wallet on my mobile app. There isnt a forgot password option. I dont want to use my old wallet. on the browser I cant get rid of tor


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hello for some reason youtube on brave won’t start the videos inmediately it waits the time an ad plays even though ads should not appear. What is the problem?

I NEED HELP, NOW. It is absurd that it is impossible to find direct help for your company. I just purchased the VPN monthly and have questions. YOU NEED TO HAVE LIVE SUPPORT.

It has progressively gotten more difficult to chat with anyone. I have been going back and forth between Brave customer support and Uphold customer support, and you each say to reach out to the other over the issue of logging on through the Brave tab. I have a ticket that was escalated months ago with no update.

there problem in link download brave when You want instal it just give error i download brave from different website you need to fix it

Every single support topic I’ve ever found my way to (and it’s a lot) is just a bunch of people complaining about a problem and then the topic being automatically closed after 30 days of no activity. Never have I seen a topic actually get addressed here.

Suddenly when I try to bookmark a tab the choose another tab option does not display all the tabs I created. They all show under Bookmark Manager and my Bookmark list. Please help.

Hi, my brave points are not increasing although I am getting new ads. I have cleared the cookies and restarted the system however the problem remains the same. i have updated the browser too.

Please suggest.

Hi polo, brave updated the rules about earning BATs.
At the moment if you receive ads from Brave you will NOT earn any BATs, you can only get new tokens from ads made from different creators, those kind of ads are not available in every country unfortunately.
I hope this was helpful

Simple question. How do I add a bookmark to the bookmark bar. I have no star, hamburger, and the Bookmark Icon is white. When I click it it turns black. When I go back to the same page, it is white again. Any help.