# 3 months without receiving a reward, neither my family nor me **URL:** \ **Category:** Rewards Support\ **Tags:** publishers, rewards, payments, bug\ **Created:** [May 22, 2019, 8:52pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275 "2019-05-22T20:52:25Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Saludiego201](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saludiego201/32/21619_2.png) [@Saludiego201](https://community.brave.app/u/Saludiego201)\ **Post date:** [May 22, 2019, 8:52pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/1 "2019-05-22T20:52:25Z")
hello, for 3 months neither my family and my person did not receive the reward. neither on Android nor on PC. the truth is weird because in “[status.brave.com](http://status.brave.com)” it is said that 99.99% of the rewards were delivered and the brave truth is my favorite default browser. on android, pc and laptop. ---
**Author:** ![iznai](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/iznai/32/17901_2.png) [@iznai](https://community.brave.app/u/iznai)\ **Post date:** [May 22, 2019, 9:08pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/2 "2019-05-22T21:08:52Z")
Hello @Saludiego201, If you have not received any free BAT claim yet then it is because there is none for now. When a free claim is available, you will get a notification on your browser. Also, the 99.99% shown on the [status.brave.com](http://status.brave.com) is not for rewards distributed but the Brave performance as per different services. ---
**Author:** ![Saludiego201](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saludiego201/32/21619_2.png) [@Saludiego201](https://community.brave.app/u/Saludiego201)\ **Post date:** [May 22, 2019, 9:27pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/3 "2019-05-22T21:27:01Z")
And what is the cause that did not resist more Lis Reward? ---
**Author:** ![eljuno](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/eljuno/32/150436_2.png) [@eljuno](https://community.brave.app/u/eljuno)\ **Post date:** [May 22, 2019, 9:27pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/4 "2019-05-22T21:27:20Z")
@Saludiego201 grants will be available when it’s available. There’s no fixed schedule for when grants available. Keep an eye for a notification on your browser. Thanks. ---
**Author:** ![kiki17](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/kiki17/32/20897_2.png) [@kiki17](https://community.brave.app/u/kiki17)\ **Post date:** [May 25, 2019, 5:19am UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/5 "2019-05-25T05:19:16Z")
> Blockquote Helooo can you help me ☹ ![ut](https://global.discourse-cdn.com/brave/original/3X/d/5/d5b6df6e8d4e73e384e01467c5091580486d34d0.jpeg) > ![gg](https://global.discourse-cdn.com/brave/original/3X/3/b/3b9b2fa3a5ec3643e643a5d6674b03c680f3ac93.jpeg) ---
**Author:** ![monjursayad](https://avatars.discourse-cdn.com/v4/letter/m/898d66/32.png) [@monjursayad](https://community.brave.app/u/monjursayad)\ **Post date:** [May 31, 2019, 5:21pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/6 "2019-05-31T17:21:04Z")
same to me ☹ I have same news ---
**Author:** ![iznai](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/iznai/32/17901_2.png) [@iznai](https://community.brave.app/u/iznai)\ **Post date:** [May 31, 2019, 6:14pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/7 "2019-05-31T18:14:37Z")
When rewards are available, you will get a browser notification. ---
**Author:** ![monjursayad](https://avatars.discourse-cdn.com/v4/letter/m/898d66/32.png) [@monjursayad](https://community.brave.app/u/monjursayad)\ **Post date:** [May 31, 2019, 6:34pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/8 "2019-05-31T18:34:09Z")
But I using it since 3 month just it showing “Your scheduled monthly payment for Auto-Contribute and monthly tips could not be completed due to insufficient funds. We’ll try again in 30 days” at every contribution date. How can I fix it?? Please help me. ---
**Author:** ![riskyshot](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@riskyshot](https://community.brave.app/u/riskyshot)\ **Post date:** [June 9, 2019, 5:57am UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/9 "2019-06-09T05:57:56Z")
seems the problem with auto contribute. try disabling the auto-contribute in reward settings ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [June 21, 2019, 9:39pm UTC](https://community.brave.app/t/3-months-without-receiving-a-reward-neither-my-family-nor-me/62275/10 "2019-06-21T21:39:15Z")
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